Messaging Engineer

Stoke on Trent
JO-1705-13594
40000

Systems Engineer (Messaging – Exchange, Cisco ESA, Skype for Business)
Staffordshire 
Up to £38,000 + Bonus & benefits 

Here at Uniting Ambition we specialise in building businesses – working with the UK\’s fastest growing organisations, we\’re passionate about finding talented individuals looking for opportunities to join technology driven , people focused companies where they can add value and continuous develop their career.

Due to continued growth & evolution our client (a leading, technology-driven organisation) is looking for an experienced Systems engineer with a specialism in Messaging applications such as Exchange, Cisco ESA & Skype for Business. You will provide maintenance, support and continual service improvement of core messaging systems, messaging services, and associated applications.

 

What will you be doing?

  • 3rd line incident resolution of applications and data issues related to the Messaging Systems
  • Technical escalations to 3rd party suppliers
  • Ensure incident resolution is descriptive and comprehensive for future references
  • Maintain system integrity, security and recoverability
  • Provide technical advice and education to the IT Service Desk
  • Identify possibilities for process and service improvement
  • Analyse and document solutions to recurring issues to drive process improvement
  • Implementing and monitoring Incident & Change
  • Capacity Planning in relation to Messaging Systems 
  • What experience do you need?
  • MCSE or equivalent qualification
  • Strong experience in IT Systems support – specifically with knowledge of Messaging technology
  • Administrative experience of 1 or more of the following products, Exchange, Cisco ESA, Skype for Business)
  • Experience of delivering technical projects

 

Think this could be your next step or you\’d like to find out more – Click \’Apply Now\’ – alternatively get in touch with our specialist IT Recruitment Consultant matthewsherman@unitingambition.com or call 0161 359 4514 

 

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