Inbound Sales and Customer Service

Nuneaton
JO-1708-13967
Competitive

Are you motivated by Sales and Customer Service? Are you looking to join a forward thinking business? Would you pride yourself on your customer service skills?

We are recruiting for a fantastic contact centre in the Nuneaton area who are looking to increase their team due to growth and business expansion.  As an Inbound Sales and Customer Service advisor you will have passion, drive, be customer focused and be able to offer the customer an exceptional experience with the ultimate goal of up selling through the ordering process.

 

Customers will be calling to place their order with you and you will work ethically and compliantly to up sell add ons with their order.

 

If you are looking to join fun-loving energetic sales people, and enjoy providing great customer service – then look no further.

 

If you are looking to join a company who will invest in you as much as you invest in them – this is the opportunity for you. They are looking to recruit individuals who are passionate, confident and enthusiastic to join a winning team of exceptional advisors.

 

Key Responsibilities:

 

  • Work as part of a team to maintain and support performance across the campaign

 

  • Build strong relationships with customers

 

  • Convert sales opportunities

 

  • Upsell and promote

 

  • Provide great customer service

 

  • Take ownership for each call and reach the best possible outcome for the customer

 

If you are/have:

 

  • Self-motivated with a real passion for Customer Service and Sales

 

  • Call Centre experienced

 

  • Warm conversational skills

 

  • Proven sales experience

 

  • Excellent interpersonal skills

 

  • Resilience and persistence

 

What will you get in return?

Wow… where do I start. 

A new vibrant and energetic environment with fabulous on-site facilities

Working Hours: 5 Days across Monday to Sunday – 1 Saturday and 1 Sunday per month

Shifts Monday to Friday

 

Great basic salary (but we don’t think you will be satisfied with this really…. you will want to drive yourself to earn more!)

Free parking and SO much more!

Don’t miss out on this opportunity – we want to hear from you if you feel you have the right characteristics that we are looking for and you are interested in discovering more about this fantastic company.

This is going to be a popular role working for a household brand, we will be looking to interview potential candidates immediately.

 

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